We, theballoonhomes.com ("we," "our," "us"), prioritize the protection of your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

a. Information You Provide

• Personal Details: Name, email address, and contact number.
• Customer Support Interactions: Any information shared during queries or service requests.
• Live Chat Data: Conversations conducted through our website’s live chat feature.

b. Information Collected Automatically

• Usage Patterns: Pages visited, duration of visits, and referral data.

We use your data for the following purposes:

a. Information You Provide

• To enhance your browsing experience.
• To improve our website and services based on user feedback.
• To provide updates, promotions, and relevant information.
• To assist users through live chat support.
• To process order cancellations and fulfill other requests as necessary.

theballoonhomes.com may contain links to third-party websites. We do not control their privacy policies and advise reviewing their terms before sharing any personal information.

Once a product is booked, you can only cancel it by calling the phone number provided on our site. Order cancellations through any other medium are not possible.

We may update this Privacy Policy periodically. Any changes will take effect upon posting. We encourage users to review this page from time to time.

For any questions or inquiries regarding privacy, contact us:

• Email: info@theballoonhomes.com
• Phone: +919220130612
• Address: Delhi-NCR

theballoonhomes.com usage constitutes agreement to this Privacy Policy.