By using theballoonhomes.com, you agree to the following terms and conditions. Please read them carefully before placing an order.

• Design Variations: The balloon decorations displayed on our website are for reference purposes only. Actual decorations may vary based on venue size, ceiling height, and material availability.
• Customization: We offer customization options; however, specific balloon colors or designs may not always be available and may be replaced with the closest matching alternative.
• Themed Decorations: If a specific theme element is unavailable, we will provide a suitable alternative of similar value and appeal.

• Timely Setup: Our team ensures timely decoration setup. However, delays may occur due to unforeseen circumstances such as weather conditions, venue restrictions, or traffic.
• Venue Permissions: Customers must ensure that balloon decorations are allowed at the venue and that our team has access at the scheduled time. We are not responsible for any delays caused by venue restrictions.
• Decoration Duration: Standard balloon decorations typically last 12-24 hours. Factors such as temperature, humidity, and outdoor conditions may affect durability.

• Cancellation Policy: Full refunds will be provided for cancellations made at least 24 hours before the scheduled setup. Orders canceled within 24 hours may be subject to a cancellation fee.
• Rescheduling: If you wish to reschedule your decoration, please contact us at least 12 hours in advance. Rescheduling is subject to availability.

• Damage After Setup: Once the decoration setup is complete, we are not responsible for any damage caused by third parties, environmental conditions, or external interference.
• Venue Readiness: Customers must ensure that the venue is prepared for decoration setup. Additional charges may apply if extra work is required to prepare the space.

• Travel Charges: Prices listed on our website include free decoration setup within city limits. Bookings outside city limits may incur an additional travel fee (ranging from ₹100 to ₹500).
• Urgent Bookings: Last-minute bookings may be subject to an additional service charge, depending on availability.

For any queries or assistance, please reach out to us:

• Email: info@theballoonhomes.com
• Phone: +919220130612
• Address: Delhi-NCR

By using theballoonhomes.com, you agree to these terms and conditions.